CITY OF LONDON

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City of London > Services > Environment and planning > Animal welfare
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Animal importation
Animal welfare services
Heathrow Animal Reception Centre
Licence - boarding animals
Licence - dangerous animals
Licence - dog breeding
Licence - pet shop
Licence - riding establishment
Licence - zoo
Pet care when hospitalised
See also:
Animal health and welfare
Pest control

Animal welfare


A Lipizzaner at the Heathrow Animal Reception CentreThe City of London provides an agency service for other London authorities in respect of animal health and welfare matters.

Officers carry out inspections of pet shops, zoos, dog breeding and and riding establishments, and offer advice on the keeping of dangerous wild animals. They also deal with complaints from the public and welfare matters involving circuses, animal shows, studio work with animals and other cases where animals are used to perform. Email us at HARC.GeneralEnq@cityoflondon.gov.uk or tel 020 8897 6741.

Heathrow Animal Reception Centre (HARC)

Formerly known as the Animal Quarantine Station, HARC has established itself as a world leader in the care of animals during transport. Open 24 hours a day, 365 days a year, it receives and cares for over 650,000 animals of all types - from cats and dogs to baby elephants, horses, reptiles and spiders.

These animals arrive at Heathrow from all over the world, and HARC's main duty is to enforce the statutory requirements of UK and EU legislation with regard to importation of animals and their transport by air. This legislation incorporates Rabies Control and the Welfare of Animals during transport.  Email us at HARC.GeneralEnq@cityoflondon.gov.uk or tel 020 8745 7894 / 5. (24 hrs).

More detailed information can be found on the Heathrow Animal Reception Centre's specific page.

Rabies protection

As a lead authority working with 23 other London boroughs, the City of London provides a rabies contingency plan to deal with a rabies outbreak should it occur. Tel 020 7332 3405.

More information about rabies protection

Veterinary services

The City of London's Veterinary Officer undertakes the duties of Portal Official Veterinary Surgeon at the ports to the east of London within the Port Health Authority area. This involves the inspection of meat and meat products imported through the ports. Tel 020 7332 3405.

Other useful information can be obtained from The Department for Environmental, Food and Rural Affairs (DEFRA), the Government Department that overseas all animal welfare matters in the UK. The DEFRA website has information on a wide variety of animal welfare issues including animal and public health aspects of imports and exports of live animals.

Animal importation
In order to ensure that animal diseases are not imported into Great Britain DEFRA enforces a system of controls which rely primarily on imported animals being accompanied by health certification and being subject to post-import veterinary inspection. Implementation of import regulations is the responsibility of the port authority into which the animals are imported.
Animal welfare services
The Animal welfare sections responds to both reports from the public, and undertakes proactive patrols. The aims of the service are to reduce the risk to human health from domesticated animals and/or the premises where they are kept, to prevent nuisance from pet animals or from the keeping or boarding of pet animals and to reduce the risk to animal health arising from commercial keeping of pet or similar non-livestock animals.
Licence - boarding animals
Under the Animal Boarding Establishment Act 1963 anyone who carries on the business of providing accommodation for other people's cats and dogs is required to have a licence. The aim of the licensing requirements is to achieve certain standards in the management of the accommodation and to ensure precautions against disease and fire.
Licence - dangerous animals
The Dangerous Wild Animals Act 1976 and a schedule included with the Act contains a list of the various animals classed as "dangerous wild animals". In addition to powers of inspection, the Act also gives the council powers to seize any animal being kept on premises which are unlicensed. Zoos, pet shops and circuses are exempt from the provisions of the Act as these premises are subject to separate licensing requirements.
Licence - dog breeding
Under the Breeding of Dogs Act 1973, as amended by the Breeding and Sale of Dogs (Welfare) Act 1999, you must have a licence from the local authority to keep a breeding establishment for dogs. Premises must be inspected by a local authority officer and a vet prior to issuing of the licence.
Licence - pet shop
The Pet Animals Act 1951 regulates the sale of pet animals from licensed pet shops. One of the legislative provisions is that a pet animal, as defined, cannot be sold to a person under the age of twelve. Officers inspect the premises to check compliance with general health and safety requirements and also the welfare of the animals prior to issuing of the licence.
Licence - riding establishment
Stables, which hire out horses or ponies for riding or instruction must be licensed under the Riding Establishments Acts 1964 and 1970. A report is also required from a veterinary Surgeon or Practitioner.
Licence - zoo
Zoos are required to be licensed under the Zoo Licensing Act 1981. A 'zoo' is classed as any establishment, other than a circus or pet shop, where animals are kept for public exhibition.
Pet care when hospitalised
The local authority provides information and advice regarding pet care when people go into hospital.

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