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Integrated Working Programme


Introduction | parents and carers | young people | professionals | ContactPoint | CAF | eCAF

Integrated working focuses on enabling and encouraging professionals to work together and to adopt common processes to deliver frontline services, coordinated and built around the needs of children and young people.

Introduction

The Children Act 2004

The Children Act 2004 provides the underpinning for Every Child Matters: Change for Children – the programme aimed at transforming Children’s Services

Further information about the Children Act 2004

Every Child Matters

Every Child Matters is all about improving the life chances of children and young people, reducing inequalities and helping them achieve. The Every Child Matters green paper identified the five outcomes that are most important to children and young people:

  1. Be healthy: enjoying good physical and mental health and living a healthy life style.
  2. Stay safe: being protected from harm and abuse.
  3. Enjoy and achieve: getting the most out of life and developing skills for adulthood
  4. Make a positive contribution: being involved with community and society and not engaging in anti-social or offending behaviour.
  5. Achieve economic well-being: not being prevented by economic disadvantage from achieving their full potential in life.

Every Child matters website

Integrated working in the City of London

The City of London is committed to integrating its systems and processes so that the needs of children and families are met in a more effective way. As part of delivering Every Child Matters, the integrated working programme will introduce new ways of working which will help to join up services and support multi-agency intervention.

Parents and carers

When your child needs extra support, we want to find the best way forward as soon as possible. The leaflet below explains a new way of working together which puts your family at the heart of decisions made about your child.

Download the leaflet - Welcome to a new way of helping families  (257kb)
Download the Bengali version - Welcome to a new way of helping families  (811kb)

Young people

Sometimes you may need extra help or support to sort out a problem. You don’t need to feel alone. The leaflet below explains a new way making sure you get the right help as soon as possible.

Download the leaflet - Welcome to a new way of helping children and young people  (408kb)
Download the Bengali version - Welcome to a new way of helping children and young people  (678kb)

Professionals

I work with children and young people, does this affect me?

Yes. If you work with children and young people you need to be involved.  Integrated working applies to staff across all agencies, from nurseries and children’s centres, GPs and school nurses, teachers and school staff, the police and youth services and many more whose work involves children and young people.

What should I do next?

To develop your understanding of integrated working, take a look at the links above which will provide you with information from the national Every Child Matters website. Download the Every Child Matters flyer (80kb)

ContactPoint

ContactPoint is a national tool that will enable practitioners delivering services to children, young people and their families to quickly verify the child or young person and contact other professionals already involved.

ContactPoint is a national initiative; its development is driven by the Department for Children Schools and Families (DCSF). The current timescale for rollout in the City of London is 2009.

ContactPoint is a key element of the 'Every Child Matters: Change for Children' agenda to transform children's services by supporting more effective prevention and early intervention. It will support a range of tools and processes that have already been developed including the Common Assessment Framework and better information sharing. Collectively these will help services to work together more effectively on the front line to meet the needs of children, young people and their families.

ContactPoint will cover all children and young people in England up to the age of 18 (and between the age of 18 and 25 with the young person’s permission).  Its Regulations and Guidance fall under Section 12 of The Children Act 2004.

ContactPoint will contain the following basic information:

  • Name address and date of birth of the child or young person
  • Parents or carers contact details
  • Educational setting (e.g. school)
  • Primary medical practitioner (e.g. GP practice)
  • Practitioners providing other services
  •  A lead professional for that child (if appointed)

ContactPoint will not hold assessment, case information or subjective observations about a child. It will not contain any information about birth weight, exam results, or fruit and vegetable consumption. Authorised practitioners in Children's Services, including Education, Health, Social Care, Youth Offending as well as the Police and some Voluntary and Independent Services will have access to ContactPoint.

ContactPoint will not hold assessment, case information or subjective observations about a child. It will not contain any information about birth weight, exam results, or fruit and vegetable consumption. Authorised practitioners in Children's Services, including Education, Health, Social Care, Youth Offending as well as the Police and some Voluntary and Independent Services will have access to ContactPoint.

Anyone who has access to ContactPoint will have received relevant training and have undergone appropriate security vetting, including an enhanced Criminal Records Bureau check.
 
In line with the Data Protection Act 1998, young people, parents and carers will have a right to request access to information held about them on ContactPoint.  This will be done so through the City of London’s process on Subject Access Requests (SAR)

For further information on ContactPoint within the City of London please contact Jim Marshall (ContactPoint Data Administrator) - Email

Two helpful documents are attached:

ContactPoint Fact Sheet (64k)

ContactPoint Questions and Answers Sheet (296k)

CAF

The Common Assessment Framework (CAF) is a key part of delivering frontline services that are integrated and focused around the needs of children and young people. The CAF is a standardised approach to conducting an assessment of a child's additional needs and deciding how those needs should be met. It can be used by practitioners across children's services in England.

The CAF will promote more effective, earlier identification of additional needs, particularly in universal services. It is intended to provide a simple process for a holistic assessment of a child's needs and strengths, taking account of the role of parents, carers and environmental factors on their development. Practitioners will then be better placed to agree, with the child and family, about what support is appropriate. The CAF will also help to improve integrated working by promoting co-ordinated service provision.

The City of London has successfully carried out its CAF Pilot, evaluated the outcome and will soon be launching the full implementation of the CAF project.

Checking if a CAF has been completed

If you work for another Local Authority and want to check whether a professional working in the City of London has already completed a CAF for a young person I am working with.

Please email the young person’s name and date of birth to: CAF@cityoflondon.gov.uk or call the Children’s Services administrator on 020 7332 3621. You will receive a response within four working days.

eCAF

eCAF is the e-enablement of the CAF and it will allow a practitioner to electronically create, store and share a CAF Form securely.  eCAF will give authorised, trained practitioners from different sectors secure access to key information concerning the assessment. This will allow them to plan, monitor and review a co-ordinated approach to the delivery of the most appropriate services.

Many local authorities have procured local systems to enable the above.  However, the government is currently developing a national solution. After completing a detailed Business Case, it was agreed that a single, national eCAF system, rather than a number of local systems, represented the best option available. It was clear that a national eCAF system would provide the greatest benefits and allow practitioners to securely share information, providing the appropriate consent has been obtained.

Access to the national eCAF system will only be granted to authorised users who have undergone appropriate checks, including those provided by the Criminal Records Bureau. Practitioners will only be given access to the common assessment information of children they are working with, and only with the informed, explicit consent of the child or young person (or their parent / carer where appropriate).

Security measures are a fundamental component of the national eCAF system design:

  • Access will only be granted to authorised users who have undergone appropriate checks.
  • Access will also be controlled by two forms of authentication: a password and a onetime code generated by a security token.

Last modified: 25 November 2008 | Author: Amrul Khan
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