CITY OF LONDON

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Procurement procedures


General strategy / Terms and conditions / Construction and civil engineering / Information and telecommunications systems / Procurement strategy / Paying suppliers / Who to contact

General strategy

The City of London's procurement strategy has been reviewed and is currently passing through the approval process. An important thread is the priority that is to be given to developing procurement arrangements that support fair opportunities for local suppliers and SMEs. Specific activities where the City of London would be pleased to hear from SMEs are

  • printing and design
  • laundry and dry cleaning
  • recruitment - agencies can apply to work with the City of London's appointed contractor for a wide range of temporary appointments.

If you wish to be considered for work in these areas, please email your details.

Terms and conditions

Where appropriate, all purchasing in the City of London is subject to public sector purchasing legislation such as the EC Purchasing Directives. An initiative is currently underway to make it easier for SMEs to supply the City of London, making it less costly to participate. This exercise aims to reduce the bureaucracy wherever possible and to promote the use of clearer language in contract documents. Further details will be published here as soon as they are available.

Construction and civil engineering

Whilst a great deal of responsibility for minor works and building maintenance has now been devolved to departments the City of London's Department of Technical Services retains overall responsibility for many of the City of London's major construction and civil engineering projects.

The City of London works with many SMEs that offer specialist services in support of the larger and more regular engineering and maintenance work. If you feel that you offer such a service and would like to be considered for work, please email with your details.

Information and telecommunications systems

A significant proportion of the supplies and services purchased by the City of London's Information Systems Division is on behalf of other City of London departments.

The IS Division has current corporate contracts and strategic partnerships for the procurement of personal computers, laptops, servers, PC and server maintenance, software licences and telecommunications. Consideration is currently being given to advertising our requirements here, with a view to doing this later during the year.

Procurement strategy

The City of London is presently reviewing its procurement strategy to make it easier to bid for work. The procurement strategy together with a guide to prospective suppliers and an annual procurement plan will be published here once it has received the formal approval of the elected members.

Paying suppliers

Since 1999, the City of London has supported the Better Payment Practice Code and endeavours to deal promptly with invoices from all its suppliers. The City of London is also committed to complying in full with the provisions of the Late Payment of Commercial Debts(Interest) Act 1998 .

Who to contact at the City of London's Strategic Procurement Unit

The City of London's services are provided across a wide geographical area covering London and parts of the South East.

If you wish to be involved in supplying goods or services to the City of London then please email or write to us providing details of the type of activity you are involved in, what volume of work you could undertake, any specialist aspect of the City of London's broad range of service areas that you are particularly focused on serving and any geographical limitations on your supply area. Further information on supplying the City of London. Although all enquiries will be acknowledged, no guarantee can be given that you will be engaged to supply the City of London.

Strategic Procurement Unit
City of London Corporation
Chamberlains Department
PO Box 270, Guildhall, London, EC2P 2EJ

eProcurement

Electronic procurement is the use of information and communications technology (ICT) to acquire goods and services from third parties. It embraces the automation of a wide range of supply chain applications, including, supplier and product sourcing, requisitioning, ordering, bill payment, competitive tendering, inventory management, contract management, online auctioning, tender analysis, approved list and disposal systems.

The City of London has an eCommerce Strategy which aims to increase the levels of electronic business which over time will include electronic tendering, ordering and invoicing. The aim is to reduce the City of London’s and suppliers’ costs associated with the procurement process and the costs of normal commercial trading. It is recognised that eCommerce can help suppliers by opening up a supplier’s products and services to a wider market. The City of London will seek to work with suppliers which can help deliver its eCommerce Strategy.

On 1 December 2003 the City of London implemented a new Corporate Business Information System (CBIS). As part of the CBIS project the City of London implemented Oracle products. Although in its early stages the City of London is currently looking to trade with suppliers electronically through this system. Those suppliers who are awarded contracts with the City of London may be asked to supply an electronic catalogue for loading into the Oracle system. This would be done with support and guidance from the City of London.

The Procurement Process

The following diagram presents an overview of the stages in a typical procurement process. Click on each of the stages on the text links for further information.

Identify needs / Consult / Select contract / Advertise contract / Selection of applicants / Issue of tenders / Tender evaluation, contract award and debriefing / Contract management

Procurement process flow diagram

Identify needs

The starting point for any tendering or contracting process is the identification of a particular set of needs. This my come about in a number of ways including the expiry of an existing contract, the completion of a best value review, a desire to improve service levels and efficiency, the implementation of new legislation or government policy.

Consult

Once a need has been identified it is crucial that the needs of all of those who could be affected by the contract are taken into account. This process will help to ensure that the contract achieves its objectives, and does not have an adverse impact on anybody. The nature and extent of the consultation will depend largely on the subject matter of the contract.

Select contract

Following consultation, the officer will select an appropriate contract model. This will again be largely determined by the subject matter of the contract, but could be a term contract, framework agreement, partnership proposal, consortia agreement or turn-key contract.

Advertise contract

The contract notice or advertisement will invite companies to submit an expression of interest for a contract. The advertisement will provide information on the scope of the contract, detail the procedure and what information is required. It is important that companies supply all of the requested information and respond by the due date as late responses can not be considered.

Selection of applicants

The purpose of a pre-qualification questionnaire is to assess the potential bidder’s suitability to supply the City of London and ability to satisfy the contract before tenders are issued. It saves time and effort being unnecessarily spent on completing tenders by a bidder. The information below offers a guide as to what you will normally be asked for in a PTBQ, and an example of the City of London’s pre-tender business questionnaire can be downloaded here.

Sample pre-tender business questionnaire (496kb)

The general information requested provides basic details about an organisation, verifies that it can be identified as a legitimate discrete trading organisation (address of office, registration number and company group information), that it has acceptable levels of economic and financial standing and that it promotes good practices in areas of equal opportunities, environmental protection and health and safety.

The areas assessed can be summarised as follows

  • Company information
  • Financial information
  • Technical information
  • Equal opportunities
  • Health and safety
  • Trade references 

Issue of tenders

Following the selection stage companies will be invited to tender. The tender package will normally consist of the following documents

  • Invitation to tender
  • Instructions to tenderers
  • Terms and conditions of contract
  • Background information
  • Specification of requirements
  • Tender schedule
  • Form of tender
  • Attachment checklist
  • Confirmation of receipt

It is important that tenderers follow the instructions provided in the “Instructions to tenderers” and ensure that their tender is returned by the specified closing date as late tenders can not be considered. A formal tender process normally takes between six and nine months to complete. Certain timescales are specified for EU tenders, and can be viewed here.

Tender evaluation, contract award and debriefing

Returned tenders will be evaluated against the predetermined criteria as specified in the tender documentation. Evaluation will focus on examining how the tender proposals will deliver the service (quality) and the cost of the service (price). Normally the City of London will award the contract on the basis of the most economically advantageous tender and the balance between quality and price will depend on the particular service area. The successful tenderer will be notified in writing either by letter or official electronic communication.  

Within the limits of commercial confidentiality, the City of London will always endeavour to offer unsuccessful tenderers feedback to find out why their bid has failed. This information can be used to help with any future bids as being unsuccessful in one contract does not mean that a company will be unsuccessful in future. You will also be given the opportunity to provide feedback to the City of London on the tender process.

Contract management

The City of London has to monitor its performance as part of its duty under Best Value, and suppliers and contractors to the City of London are monitored to assess their compliance with pre-defined performance criteria. Contracts have to be performed in accordance with the requirements set out in the contract documentation. Contract conditions will be strictly applied. The City of London is continuously striving to improve its own performance and it expects its contractors to do the same.


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