An overpayment of Council Tax Benefit is any amount of Council
Tax Benefit that you are not entitled to. This overpayment is
called ‘excess benefit’ and is recovered from your Council
Tax. If you have been overpaid we will recover the ‘excess
benefit’ from your Council Tax and you will be sent a revised
Council Tax bill.
If you are overpaid we will take into account any benefit you
should have received if you had told us of the change at the
correct time. You can sometimes reduce an overpayment by telling us
what your true circumstances were at the time of the
overpayment.
You can avoid overpayments by telling us of
changes in your circumstances immediately. If you know a change
is going to happen in the future tell us before it happens.
If you are in doubt about the council tax benefit you should be
receiving you can use our
Benefits Calculator or contact
the Benefits Service (quoting your reference, if you have
one) on 020 7332 3937 or
by email.